Welcome to the HeriMore FAQ Page
What is HeriMore?
HeriMore is a premium brand dedicated to offering high-quality, authentic Indian masalas, spices, and natural food products. Our mission is to enhance and simplify cooking experiences while promoting healthy and conscious eating habits.
Is HeriMore a registered trademark?
Yes, HeriMore is a registered trademark, ensuring that our brand and products are protected. This certification reflects our commitment to maintaining the integrity, quality, and authenticity of our offerings, while giving our customers confidence in the originality of HeriMore’s products.
What makes HeriMore products different from other brands?
Our products are crafted with a deep respect for Indian culinary traditions and a commitment to purity. We manufacture the masalas ourselves using 100% natural ingredients, free from artificial additives, ensuring that every product delivers authentic flavours and health benefits. Additionally, HeriMore is a trademarked brand, symbolising our dedication to authenticity, quality, and originality. Each spice is freshly ground and packed, preserving its natural oils and rich flavours. Our masalas are FSSAI and FDA approved, ensuring the highest standards of safety and quality. We encourage and support family health and the concept of dining together.
How do I know HeriMore products are truly natural and authentic?
We take pride in our rigorous sourcing and manufacturing production processes. All our ingredients are carefully selected from trusted suppliers and undergo stringent quality checks. We are committed to providing 100% natural and authentic products, free from artificial additives and preservatives. Each of our masalas is backed by an FSSAI license and comes with a detailed nutrition information test report. Our dedication to quality ensures you receive the best in every pack.
Do HeriMore products contain any artificial additives or preservatives?
No, HeriMore products are free from artificial additives, preservatives, colours and flavour enhancers. We believe in the power of pure and natural ingredients to deliver the best taste and nutritional benefits.
How do HeriMore products last so long without preservatives?
Our masalas last for 12 months due to the careful selection of high-quality, fresh ingredients and our unique roasting and grinding process that preserves their natural oils and flavours. We handle all our masalas with utmost care, eliminating the need for preservatives. Additionally, we package our masalas in airtight ziplock pouches, keeping them fresh for an extended period. For optimal freshness, store them in an airtight container and refrigerate them depending on weather conditions to ensure they remain flavourful and effective throughout their shelf life.
Are HeriMore products suitable for vegetarians or vegans?
Yes, all HeriMore masalas are vegetarian and vegan-friendly, made from 100% plant-based ingredients.
Are HeriMore products suitable for people with dietary restrictions?
Absolutely! Our products are crafted with diverse dietary needs in mind. We use only pure and natural ingredients, ensuring our masalas are suitable for various dietary restrictions. Detailed ingredient lists and nutritional information are available on our website to help you make informed choices.
How does HeriMore ensure the freshness of its products?
We prioritise both convenience and freshness. Each of our masalas is freshly ground and packed to preserve its natural oils and vibrant flavours. Our pouches feature a zipper lock designed to seal in the rich aromas, making it easy for you to reseal and store them. This ensures that the masalas remain fresh, whether you’re using them at home, taking them on your travels, or sharing with loved ones. Our careful packaging eliminates the need for preservatives, providing you with pure, aromatic masalas every time.
What is the shelf life of HeriMore masalas?
The shelf life of our masalas typically ranges from 8 to 12 months, depending on the specific product. Please refer to the expiration date on each package for specific information.
How should I store HeriMore masalas to maintain freshness?
To preserve the freshness and aroma of our masalas, we recommend storing them in our zipper lock pouches or an airtight container in a cool, dry place away from direct sunlight.
How much HeriMore masala should I use in my cooking?
Our masalas are made from high-quality ingredients, and a little goes a long way in enhancing the flavour of your dishes. Refer to our recipe guide or start with a small amount and adjust according to your taste preferences.
I noticed a QR code on the back of the HeriMore masala packet. What is it for?
The QR code on our masala packets leads to our recipe blog, where we share a variety of recipes and cooking tips using HeriMore masalas. Scan the QR code to explore delicious culinary inspirations and get creative in the kitchen!
Can I find HeriMore products in retail stores?
Yes, HeriMore products are available both online and in select retail locations. You can purchase them directly from our website, as well as trusted e-commerce platforms like Amazon, Flipkart, and FLVR.in. Additionally, our products are stocked in stores such as Brown Basket in Bhopal and Vedikas in Mumbai. This ensures both convenience and ease, allowing you to order at any time or find us in select retail locations.
How do I complete my purchase if I am having trouble with the payment process?
If you're experiencing difficulties with the payment process, especially if you're unfamiliar with online payments, we've got you covered. We've created a simple, step-by-step Checkout Guide to assist you. This guide will walk you through the process of adding your UPI ID or scanning the QR code, ensuring a smooth and hassle-free checkout experience. For further assistance, feel free to reach out to our customer support team via Instagram, Facebook, Email, or WhatsApp.
Can I track my order once it has been shipped?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery via the carrier's website.
Can I return or exchange HeriMore products?
As our products are perishable goods, due to health and safety concerns, we do not accept returns or exchanges.
What should I do if my HeriMore products arrive damaged?
If your product arrives damaged, please contact us immediately, and we'll do our best to address the issue and ensure your satisfaction.
What if I am not satisfied with my purchase?
Your satisfaction is our priority. If you are not completely satisfied with your HeriMore purchase, please contact our customer service team. We are committed to resolving any issues and ensuring you have a positive experience with our products.
Does HeriMore offer gift options?
Yes, we offer beautifully packaged gift sets that make perfect presents for food lovers. You can find these options under the Gift Hampers section.
Does HeriMore offer bulk purchasing options?
Yes, we offer bulk purchasing options for restaurants, caterers, and other businesses. Contact our sales team at herimoreindia@gmail.com for more information.
How can I contact HeriMore for further assistance?
For any further questions or assistance, please feel free to contact us. Our dedicated team is here to help and ensure that your HeriMore experience is nothing short of delightful.
How can I share my feedback or suggestions with HeriMore?
We value your feedback and suggestions. You can share your thoughts with us by emailing herimoreindia@gmail.com or through the contact form on our website. We look forward to hearing from you!
How can I become a HeriMore brand ambassador?
We are always looking for passionate individuals to join our brand ambassador program. If you love HeriMore products and want to share them with your community, please contact us at herimoreindia@gmail.com for more information.